Landlords

What is the letting process ?

Once the landlord, has approved an applicant we can progress the letting process.

References
Full references, via a referencing company if required, are taken which normally includes employer, previous landlord/agent and a character reference. Every applicant undergoes a credit check.

Tenancy Agreement
Preparation of an Assured Shorthold Tenancy Agreement which ensures that the landlord receives the full protection of the relevant Rent and Housing Acts.

Deposits
A dilapidation deposit is taken and lodged with the government-approved Deposit Protection Scheme ready for refunding (less any charges) at the end of the tenancy. This scheme offers arbitration at the end of a tenancy should any dispute arise.

Inventory/Check in
We prepare an inventory prior to the tenancy commencing which includes floor plans and extensive photographs. This records the condition of the property prior to the tenancy commencing. A concisely prepared inventory greatly reduces disputes at the end of the tenancy.

Ongoing Management
We inspect the property each month for the first three months. This enables us to get to know the tenants, check the property is being maintained correctly and enables us to deal with maintenance issues as they arise. Once we are confident that the tenancy is progressing well we will move the inspection to a three-monthly timetable.

Landlord feedback/communication
Normally rents are collected/paid on the 1st of each month and paid over to the landlord, normally, within 14 days and paid directly into their bank account. We then forward a monthly statement for their records. If any maintenance issues arise we will always discuss these with the landlord prior to instructing any contractors (unless the landlord is un-contactable and damage is being caused to the property).

Further Information:    « Why Smartlet?    Our Agreement »